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Category Archives: Knowledge Management
Lifelet: Whiteboarding
There is something about standing in front of a white board with a magic marker in hand that leads to my best thinking. Maybe it is the aromatics from the “dry erase” fumes. Maybe it is just the constant shifting … Continue reading
What if what we know is wrong?
Many years ago I came across a diagram of the four boxes of knowing: I was reminded of the box about “what you know that is wrong” while listening to Dana Chisnell’s talk on “Rethinking User Research and Usability Testing … Continue reading
Seeing Organizations – How do you teach?
Several years ago, David Socha and I wrote an article “Is Designing Software Different From Designing Other Things?” In the article I shared my Chris Alexander “Ah Hah” moment about designing better software products: “Successful software design processes include an … Continue reading
Entrepreneurial Teachable Moments
The Professor and the VC I attended the UW HCDE Corporate Affiliate Program (CAP) on Tuesday morning and sat next to one of my colleagues who also started a “maker” company last year. As the corporate affiliates were introduced, we were both … Continue reading
ConveyUX – Highlights from the cheap seats
Last week I managed to squeeze time into my crazy schedule to attend the ConveyUX conference in Seattle sponsored by BlinkUX. I was delighted to see the international turnout and many familiar faces from the UW HCDE program. While I … Continue reading
Graduate Students – Best Knowledge Transfer System
Way too many sleeps ago, Russ Ackoff shared that the best information retrieval system and best knowledge transfer system was the collection of graduate students that worked with him at Penn’s Wharton School. “Every morning when I come into the … Continue reading
Visual Search – Please, I’m begging you!
At breakfast the other morning, my colleague Alan Wood was excited to try out a software tool, Devonthink, that he’d just read about in Steven Johnson’s Where Good Ideas Come From: “Private serendipity can be cultivated by technology as well. For … Continue reading
Search and you shall receive
Sometimes we are so close to technological advances that we forget what an amazing world we’ve created for ourselves. I was reminded of this world of magic when I set out to search for my deceased uncle’s EdD dissertation. I … Continue reading
The Non-Linear or Layered eBook
As a life long and life wide software entrepreneur, I love building software systems. Well, to be truthful, I love doing the user research and design of the system. Once the system is designed, then it is just that small matter … Continue reading
Software Practice – A PaineFull Discussion
One of the joys of teaching graduate school is getting to interact with bright young HCDE PhD students. Recently, I’ve been able to spend quality time with Drew Paine, a software engineering graduate of Rose-Hulman Institute of Technology. Drew reminded … Continue reading