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Category Archives: Transactive Content
A Product Produces Outcomes
What is an outcome? “So let’s start by defining the word in our context: an outcome is a change in human behavior that drives business results. Outcomes have nothing to do with making stuff—though they sometimes are created by making … Continue reading
A Product is a Conversation
I am in conversation with hundreds of products a day. From my Fitbit to my iPhone/iPad to my desktop computer to my Honda CRV, I converse with the products in my life. Alexa Show takes that even farther by letting … Continue reading
Storyscaping
My colleague, David Robinson, works tirelessly to get me to tell stories. It’s not that I don’t want to. I spent forty years being a terminal analytic, just the facts, kind of presenter. I forget to step back and compose … Continue reading
“We don’t need no stinkin’ badges!”
The buzz around badges is heating up in the educational environment. Whenever I hear badges, I immediately think of the old western movie where the hombre exclaims “We don’t need no stinkin’ badges.” Cathy Davidson has a thoughtful post on … Continue reading
The Non-Linear or Layered eBook
As a life long and life wide software entrepreneur, I love building software systems. Well, to be truthful, I love doing the user research and design of the system. Once the system is designed, then it is just that small matter … Continue reading
Sifteo Siftables – So Near, So Far
A couple of months ago, my user experience researcher daughter, Liz Shelly, sent me an email asking if I’d see the Sifteo Siftables. She was walking to lunch in the Financial District of San Francisco and came across some Sifteo employees … Continue reading
Duolingo – The Second Half of the Chessboard?
As a result of the mentoring I received from Russ Ackoff, I am fascinated more by really good questions than by the answers. My colleague, Professor David Socha, pointed me to a Ted Talk by Luis von Ahn on “Massive-scale online collaboration“. Luis is … Continue reading
Mentoring Idea Stage Startups
One of the joys of teaching project based classes in Human Centered Design is encouraging the teams to explore building their product and starting a company to monetize the product. This fall’s class project assignment was to research, design and … Continue reading
Creating Jobs – Racing with Smart Machines
In this silly season of presidential politics and having to listen to the nightly shenanigans of both parties about how important jobs are with the cynical me knowing that none of them have a clue how to improve the job … Continue reading
Keeping up with the Infosphere
Along with the periodic reflection on nodes in my social networks, I like to reflect on what catches my interest in the infosphere and why. In the past about once a month I would document a “day in the life” of … Continue reading