Category Archives: Product

A Product has a North Star

Recently, I came across a blog post on “North Star Metric” (NSM).  I was delighted that somebody else had written about a topic that is critical to the product teams I’ve managed.  I shared my thoughts in the post “The … Continue reading

Posted in Attenex Patterns, Content with Context, Design, Product, Reflecting, Software Development, User Experience | 1 Comment

A Product Produces Outcomes

What is an outcome? “So let’s start by defining the word in our context: an outcome is a change in human behavior that drives business results. Outcomes have nothing to do with making stuff—though they sometimes are created by making … Continue reading

Posted in Idealized Design, Outcome, Product, Software Development, Transactive Content | Leave a comment

A Product is a Conversation

I am in conversation with hundreds of products a day.  From my Fitbit to my iPhone/iPad to my desktop computer to my Honda CRV, I converse with the products in my life.  Alexa Show takes that even farther by letting … Continue reading

Posted in Ask and Tell, Biodynamic, Design, Flipped Perspective, Learning, Product, Transactive Content, User Experience | Leave a comment