Category Archives: Product

Observe, Don’t Ask. Show, Don’t Tell. Part 6

Day 287 of Self Quarantine      Covid 19 Deaths in U.S.:  326,000   GA Vote!! While collaborating with a colleague this week who is pivoting his product to support teams of corporate analysts, he asked me if I could give … Continue reading

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Observe, Don’t Ask. Show, Don’t Tell. Part 5

Day 281 of Self Quarantine      Covid 19 Deaths in U.S.:  311,000   GA Vote!! In the first blog post in this “Observe, Don’t Ask” series, I shared an “ah hah” moment about the use of video ethnography in the … Continue reading

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Observe, Don’t Ask. Show, Don’t Tell. Part 4

Day 278 of Self Quarantine      Covid 19 Deaths in U.S.:  301,000   GA Vote!! When I first encounter a new environment to observe and I am able to observe with “beginner mind” one of the challenges is to understand … Continue reading

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Observe, Don’t Ask. Show, Don’t Tell. Part 3

Day 200 of Self Quarantine             Covid 19 Deaths in U.S.:  205,000 Rest in Peace Justice Ruth Bader Ginsburg                                   VOTE!! Professor David … Continue reading

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Observe, Don’t Ask. Show, Don’t Tell. Part 2

Day 194 of Self Quarantine             Covid 19 Deaths in U.S.:  201,000 Rest in Peace Justice Ruth Bader Ginsburg                                   VOTE!! After reading … Continue reading

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Observe, Don’t Ask. Show, Don’t Tell.

Day 190 of Self Quarantine             Covid 19 Deaths in U.S.:  200,000 Rest in Peace Justice Ruth Bader Ginsburg                                   VOTE!! … Continue reading

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What is a book? Part 4: Monetizing

Day 112 of Self Quarantine                       Covid 19 Deaths in U.S.:  131,000 “The best way to become acquainted with a subject is to write a book about it.” – Benjamin Disraeli … Continue reading

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A Product has a North Star

Recently, I came across a blog post on “North Star Metric” (NSM).  I was delighted that somebody else had written about a topic that is critical to the product teams I’ve managed.  I shared my thoughts in the post “The … Continue reading

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A Product Produces Outcomes

What is an outcome? “So let’s start by defining the word in our context: an outcome is a change in human behavior that drives business results. Outcomes have nothing to do with making stuff—though they sometimes are created by making … Continue reading

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A Product is a Conversation

I am in conversation with hundreds of products a day.  From my Fitbit to my iPhone/iPad to my desktop computer to my Honda CRV, I converse with the products in my life.  Alexa Show takes that even farther by letting … Continue reading

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