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Category Archives: Outcome
Thoughts on User Research through observation
Day 164 of Self Quarantine Covid 19 Deaths in U.S.: 177,000 User research with an emphasis on observing users in their natural living and working environments is a key foundation for software product development. In … Continue reading
Corona Virus Accelerates Digital Transformation
“Knowledge has three eyes: memory when it looks at the past, wisdom when it looks at the present and responsibility when it deals with the future.” – 1642, Michael Wexonius In March of 2016, I had the pleasure of sharing … Continue reading
Posted in Citizen, Outcome, Reflecting, Wake Up!
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A Product Produces Outcomes
What is an outcome? “So let’s start by defining the word in our context: an outcome is a change in human behavior that drives business results. Outcomes have nothing to do with making stuff—though they sometimes are created by making … Continue reading