Category Archives: Knowledge Management

Know Now

Posted on April 29, 2020 by

What if you could accurately predict, in fact even know, your quarterly results at the beginning of a quarter rather than at the end of a quarter? That is the question that Eric Robinson and I explored many times over … Continue reading →

Posted in Attenex Patterns, Big Data, Content with Context, eDiscovery, Knowledge Management, Visual Analytics | Leave a comment

On Questions

Posted on April 18, 2016 by

I live for good questions.  A couple of weeks ago, the Brain Pickings Weekly digest had this quote from Krista Tippett’s Becoming Wise: An Inquiry into the Mystery and Art of Living: “A question is a powerful thing, a mighty use … Continue reading →

Posted in Ask and Tell, Content with Context, Knowledge Management | Leave a comment

Lifelet: Whiteboarding

Posted on September 17, 2013 by

There is something about standing in front of a white board with a magic marker in hand that leads to my best thinking. Maybe it is the aromatics from the “dry erase” fumes. Maybe it is just the constant shifting … Continue reading →

Posted in Knowledge Management, Learning, Lifelet, Lifelogging, organizing, Working in teams | Leave a comment

What if what we know is wrong?

Posted on March 11, 2013 by

Many years ago I came across a diagram of the four boxes of knowing: I was reminded of the box about “what you know that is wrong” while listening to Dana Chisnell’s talk on “Rethinking User Research and Usability Testing … Continue reading →

Posted in Content with Context, Design, Human Centered Design, Innovation, Knowledge Management, Learning, Software Development, Teaching, User Experience | 2 Comments

Seeing Organizations – How do you teach?

Posted on March 10, 2013 by

Several years ago, David Socha and I wrote an article “Is Designing Software Different From Designing Other Things?” In the article I shared my Chris Alexander “Ah Hah” moment about designing better software products: “Successful software design processes include an … Continue reading →

Posted in Content with Context, Design, Human Centered Design, Innovation, Knowledge Management, Learning, organizing, Teaching, University, User Experience, Working in teams | 2 Comments

Entrepreneurial Teachable Moments

Posted on March 9, 2013 by

The Professor and the VC I attended the UW HCDE Corporate Affiliate Program (CAP) on Tuesday morning and sat next to one of my colleagues who also started a “maker” company last year.  As the corporate affiliates were introduced, we were both … Continue reading →

Posted in Curation, Human Centered Design, Innovation, Knowledge Management, Learning, Relationship Capital | 1 Comment

ConveyUX – Highlights from the cheap seats

Posted on March 8, 2013 by

Last week I managed to squeeze time into my crazy schedule to attend the ConveyUX conference in Seattle sponsored by BlinkUX. I was delighted to see the international turnout and many familiar faces from the UW HCDE program. While I … Continue reading →

Posted in Content with Context, Curation, Design, Human Centered Design, Innovation, Intellectual Capital, Knowledge Management, Learning, Relationship Capital, Software Development, User Experience | Leave a comment

Graduate Students – Best Knowledge Transfer System

Posted on May 23, 2012 by

Way too many sleeps ago, Russ Ackoff shared that the best information retrieval system and best knowledge transfer system was the collection of graduate students that worked with him at Penn’s Wharton School. “Every morning when I come into the … Continue reading →

Posted in Attenex Patterns, Content with Context, Human Centered Design, Knowledge Management, Learning, Software Development, University, Wine | 4 Comments

Visual Search – Please, I’m begging you!

Posted on February 29, 2012 by

At breakfast the other morning, my colleague Alan Wood was excited to try out a software tool, Devonthink, that he’d just read about in Steven Johnson’s Where Good Ideas Come From:  “Private serendipity can be cultivated by technology as well. For … Continue reading →

Posted in Attenex Patterns, Content with Context, Knowledge Management, Software Development, Visual Analytics, Visual pattern Language | 1 Comment

Search and you shall receive

Posted on February 27, 2012 by

Sometimes we are so close to technological advances that we forget what an amazing world we’ve created for ourselves. I was reminded of this world of magic when I set out to search for my deceased uncle’s EdD dissertation. I … Continue reading →

Posted in Content with Context, Curation, Knowledge Management, University, User Experience | 2 Comments