Category Archives: Relationship Capital

Business 101 for Designers

The following is an early draft of what will be a sequence of posts.  I am still struggling with how to bring business alive for individual contributors and managers who only have their one area of expertise in a company … Continue reading

Posted in Content with Context, Design, Emails to a Young Entrepreneur, Entrepreneuring, Relationship Capital, Service Science, User Experience, Value Capture | 5 Comments

My Storyteller Knows Me

Several years ago my wife and I went to India to visit Brinda, an exchange student who lived with my wife for a year in high school. While we were in India, Brinda wanted us to visit her home region … Continue reading

Posted in Content with Context, Design, Relationship Capital, User Experience | 4 Comments

The Lost Art of Selling B2B – the $1B meeting

My father was a salesman. I grew up vowing I would (or could) never do what my father did. He was a “hail fellow well met” kind of guy and always had a bevy of jokes to get and keep … Continue reading

Posted in Attenex, Content with Context, Entrepreneuring, Flipped Perspective, Relationship Capital | Leave a comment

Lifelet: The Seahawk Twelves

What an unbelievable journey for Seahawk nation here in Southeast Alaska (thank you Jimmy Johnson). For the last month, “Flipping My Perspective” is a way of life as I do my daily flips. For the last two weeks my Seahawk … Continue reading

Posted in Content with Context, Curation, Flipped Perspective, Humor, Lifelet, Patterns, Relationship Capital, Sports, User Experience | Leave a comment

Lifelet: It’s Not About the Nail

How do you teach empathetic listening? It is not something that you can lecture about. You have to experience it. At a recent developmental seminar, we went through several paired exercises to improve our deep listening skills. However, sometimes a … Continue reading

Posted in Humor, Relationship Capital, Values | Leave a comment

Rand Fishkin on Network Effects for raising capital

At the 9Mile Labs Milestone 9 event, Rand Fishkin of Moz was given the Entrepreneurial Einstein award voted on by the nine accelerator companies for his talk on “12 Lessons Learned Building Moz.” Throughout the talk Rand constantly referenced the TAGFEE … Continue reading

Posted in Entrepreneuring, Relationship Capital, Teaching, Value Capture, Values, Working in teams | Leave a comment

Entrepreneurial Teachable Moments

The Professor and the VC I attended the UW HCDE Corporate Affiliate Program (CAP) on Tuesday morning and sat next to one of my colleagues who also started a “maker” company last year.  As the corporate affiliates were introduced, we were both … Continue reading

Posted in Curation, Human Centered Design, Innovation, Knowledge Management, Learning, Relationship Capital | 1 Comment